Assessment Matters: Spring 2020 Student Satisfaction Survey

Results from the 2020 Student Satisfaction Survey show that Meredith student satisfaction levels have stayed positive, and in some cases they are higher than in previous years. 1,476 undergraduate students were invited to participate in the survey in the first week of February, and 655 completed the questionnaire.

The following are some highlights that show significant levels of student satisfaction with their Meredith experiences:

• 97% are glad they came to Meredith
• 99% reported making expected progress towards their degree
• 96% rated the value of a Meredith education as good, very good, or excellent
• 98% agreed that most of their courses were academically challenging
• 97% agreed that Meredith offered them a variety of leadership development opportunities

In order to gather some qualitative data about the Meredith experience, the 2020 Student Satisfaction Survey asked students to respond to three open ended prompts. The following comments are a sample of the kind of responses we received:

To be valued at Meredith College means …
“having professors and other staff care about me as a student and as a person.”
“to feel like my voice is heard, and to feel welcome to talk in all my classes.”

Being part of a campus community means…
“there are opportunities constantly presented to you to engage and be part of something bigger than yourself.”
“having fellowship with others on campus that you may or may not otherwise have similar interest or beliefs with.”

Being mentored by an advisor/faculty member means
“someone who cares about you achieving your goals and developing as a student as well as a human being.”
“knowing my professors/faculty members that I have built relationships with take the time to listen when I am struggling and they truly want me to be a student here as badly as I want to be.”

The results from this survey are used by a number of units on campus in their annual assessment processes, as well as by the Director of Retention and Student Success to reach out to students who have expressed particular concern(s) or are deemed a retention risk. A summary trend report will be available on the RPA MyMeredith page in the coming weeks – listed under Institutional Survey Reports. Please contact RPA if you need data in a different format (e.g. as means) or broken down by specific student group(s).

Thank you to everyone for working to enhance the experiences and satisfaction of our students.