Hospitality

Special topics course offered in response to student and faculty interest.

Special topics course offered in response to student and faculty interest.

The purpose of this course is to provide students with the skills necessary to lead and manage hospitality and tourism organizations, with a key focus on best practices in aspects of social responsibility within the hospitality and tourism industries. It will include food service, lodging, travel and tourism, and highlight various management and career opportunities in the hospitality and tourism industries.

A study of the economic, community and environmental impact of hospitality and tourism to another country's culture and economy; how tourists engage with an international destination's culture; how that destination develops, markets and delivers cultural tourism products, services and experiences to the global tourism market; and the collective responsibility of the private sector and government in ensuring that local tourism benefits contribute to the world's sustainable development goals.

This course is designed to provide an introduction to the principles of event management, in the context of the various functions involved in the critical aspects of event planning. Key management issues will be covered. Recent trends and the future of event planning will be discussed.

This course is an overview of the growth, trends, organizational structure and economics of the hotel business. The emphasis of the course will be an examination of the technical operations integral to hotel and resort management. Areas of study will include: hotel and resort operations, front office operations, housekeeping, marketing, human resources, and guest services. The different models of and the structure of hotels and resorts will be explored including contracts and agreements. Discussion of the role of the general manager and related functions will be explored.

This course introduces the principles, concepts and systems for understanding the hospitality and tourism marketing process. Areas of study will include SWOT analysis and managing marketing strategies through a value driven process. 

A course focused on special topics in hospitality and tourism. Topics will be chosen in accordance with faculty expertise. The course may include domestic travel in which enrolled students will be required to participate. A description of the topic, travel requirements and costs will be included in the registration schedule of the upcoming semester.

Special topics course offered in response to student and faculty interest.

This course provides a theoretical base of knowledge that will enable students to methodically and effectively manage special events. Topics will include understanding the importance that special events, entertainment, meetings and other events have on this industry. The significance of how these events cross international and cultural boundaries, and how they represent an opportunity to increase revenues and touch the customer will be explored. Virtual events and other growth and future trends will be discussed.

Supervised experience in business, nonprofits or governmental institutions where work is related to hospitality and tourism. Pass/Fail grading only.

Work at least 120 hours in an organization where the student gains professional knowledge and skills related to hospitality and tourism management. Students are advised to seek approval of employment plans before starting work. After the experiential learning is completed, students must submit documentation of the experience. 

Special topics course offered in response to student and faculty interest.

This course integrates the material gained from the hospitality and tourism program culminating in a capstone course which will provide students with a perspective of managing a hospitality and/or tourism business through strategic eyes, and utilizing the tools and techniques of strategic management in developing and implementing sound hospitality and tourism strategies.