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 Lisa Monahan

Lisa Monahan

Assistant Professor of Marketing

233 Harris

(919) 760-8614

Profile

Dr. Lisa Monahan is an Assistant Professor of Marketing at Meredith College where she teaches  Principles of Marketing, Advertising, and Social Media Marketing. Prior to embarking on a  career in academia, Lisa spent nearly fifteen years working in industry in her hometown of New  York City where she held marketing positions at firms such as Hanes Brands, Citibank, Hartz  Mountain, and Unilever. She began her career as an advertising executive at J. Walter  Thompson, New York. Dr. Monahan’s research interests include branding, advertising and  consumer product returns. Her work has been published in the Journal of Advertising, the Journal of Product & Brand Management, and the Journal of Business Research, among others.  She holds a B.A. from Amherst College, an M.B.A. from Columbia University, and a Ph.D. from  the University of South Florida.

Academic Credentials

Ph.D., University of South Florida (Marketing)
M.B.A., Columbia University (Marketing & Management)
B.A., Amherst College (Political Science & Spanish)

Awards

School of Business Teacher of the Year (2021)
School of Business Scholar of the Year (2020)
AMA-Sheth Foundation Consortium Fellow (2016)

Publications

Daly, Morgan, Mary Jane Lenard, and Lisa Monahan (forthcoming), “To Spend or Not to Spend:  An Investigation of Consumer Behaviors Related to Tax Refunds,” Accounting and Taxation

Espinosa, Jennifer A. James Stock, David J. Ortinau and Lisa Monahan (forthcoming), “Exploring  the Benefits of Adaptability: How Employees Processing Product Returns Contribute to the  Firm’s Overall Health,” International Journal of Logistics Management

Kull, Alexander, Marisabel Romero, and Lisa Monahan (forthcoming), “How May I Help You?  Driving Brand Engagement Through the Warmth of an Initial Chatbot Message,” Journal of  Business Research

Monahan, Lisa and Marisabel Romero (2020), “Heading the Right Way? The Influence of Motion  Direction in Advertising on Brand Trust,” Journal of Advertising, Vol. 49, No. 3, pp. 250-269. 

Espinosa, Jennifer A., Donna F. Davis, James R. Stock, and Lisa Monahan (2019), “Exploring the  Processing of Product Returns from a Complex Adaptive Systems Perspective,” International  Journal of Logistics Management, Vol. 3, No. 30, pp. 699-722. 

Sharma, Nazuk and Lisa Monahan (2019), “Product Efficacy Implications of Framing White  Space in Advertising,” Journal of Consumer Marketing, Vol. 36, No. 7, pp. 977-985.

Espinosa, Jennifer A., David J. Ortinau, Nina Krey and Lisa Monahan, (2018), “I’ll Have the Usual:  How Restaurant Brand Image, Loyalty, and Satisfaction Keep Customers Coming Back,” Journal  of Product & Brand Management, Vol. 27, No. 6, pp. 599-614.

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