The health, safety, and well-being of all members of the Meredith community is always our top priority.
In monitoring the evolving COVID-19 pandemic, Meredith, like other institutions, has continued to evaluate and update decisions as new information becomes available. Decision-making has been guided by a commitment to ensuring the welfare of our community, especially students.The FAQs on this page will continue to be updated.
Members of Meredith’s incident response team, including Health Services and International Programs, are monitoring information from the Centers for Disease Control and Prevention (CDC), the American College Health Association, the North Carolina State Health Department, and Wake County Health and Human Services concerning the coronavirus (COVID-19). The college has a plan specific to pandemic conditions that has been activated.
Meredith College is preparing for a wide range of scenarios for the 2020-21 academic year. Learn more about our Fall 2020 Planning.
Throughout the COVID-19 pandemic, members of Meredith College’s Incident Response Team (IRT) have met to prepare. This team is now focused on planning for the Fall 2020 semester.
Meredith College has established Community Standards for the campus in response to COVID-19.
FAQs are being continuously updated.
Is Meredith offering Summer School this year?
Meredith College is offering Summer School courses primarily online this year. Additional is available on the Summer School website.
How are book returns being handled this spring?
If you rented your textbook from Meredith’s online bookstore this book can be returned by printing out a free return label. Visit meredith.edu/textbooks, log in with your Net ID and Net ID password, click on your user name, click on purchases, find your rental and click on the rental control panel. From there you can print a return label or buyout your rental! Please Note: Returns are not processed by the campus store staff and rented textbooks should not be sold online.
If you bought your textbooks, you can sell your books on the online marketplace and name your own price! Visit meredith.edu/textbooks, log in with your Net ID and Click “Sell.” Enter the ISBN number of the book you want to sell, then wait for a bid to come in and mail it out to get paid. Visit the Meredith Bookstore FAQs: meredith.edu/bookstore/bookstore-faqs or call Customer Service: 1-800-887-6459 with any questions.
What does a student do if she has issues accessing online learning? What resources are available?
Several companies have made resources available for free or small fees to help people who need internet access. On March 29, Meredith shared a list of new and existing free or affordable high speed internet service offerings from vendors across the state of North Carolina. Compiled by the N.C. Department of Information Technology, visit ncbroadband.gov/covid19broadband/ for details.
Meredith College is committed to providing alternative learning options to all students. Please be in touch with your faculty members about your individual circumstances.
I’m having trouble completing my internship -- what should I do?
Email your faculty internship supervisor for guidance on the best way to move forward. Faculty have been advised to take extenuating circumstances to their deans for consideration on a case-to-case basis.
Is Campus Police still on duty?
Campus Police will continue to provide 24/7 assistance to campus community members.
What should I do about my mail and packages?
If possible, please make sure any orders are being sent to your current address rather than to campus. Please remember as you order textbooks to have them sent to your current address and not your campus address or the Meredith Campus Store until in-person classes resume. When ordering from Amazon and other online retailers where your campus address may be saved, please make sure you are sending to your current address. Also review any subscription boxes you may have ordered and update your address on that site. Please contact email@example.com if you have any questions about mail that may have been received on campus in recent weeks.
Will the Learning Center be available?
Learning Center tutors are available for virtual appointments via Zoom. Appointments can be scheduled online on the Learning Center website.
Will health services be available?
Health services and counseling are available through telehealth delivery. If students are transitioning out of state while remote learning occurs, Health Services and Counseling Center staff may provide information about services in the student’s local community. Email firstname.lastname@example.org or email@example.com for more information.
Will career planning services be available?
The Office of Career Planning is open and offering virtual appointments. Schedule an appointment via Handshake or email firstname.lastname@example.org. Opportunities to connect with employers virtually are available throughout the summer, visit Handshake regularly for event updates. Recent graduates are invited to sign up for a four week coaching program, Unstuck, to move forward on career or professional goals. Contact email@example.com with questions.
What other campus resources are available?
Meredith has an array of virtual resources available for prospective students and current students. Most Meredith offices have adapted their offerings to a virtual model. Students should check department sites on MyMeredith for full details.
What are the symptoms of COVID-19?
Symptoms of COVID-19 are
How can I be tested for COVID-19?
If you develop symptoms of COVID-19, you should call to discuss this with your health care provider and your local health department. Testing for COVID-19 can only be done in consultation with your health care provider or local health department. North Carolina is following the CDC's priority testing recommendations.
Does wearing a mask keep someone from getting COVID-19?
As of April 3, 2020, the CDC is now recommending wearing a cloth face covering in public settings where other social distancing measures are difficult to maintain where there are areas of significant community-based transmission. The cloth face coverings recommended are not surgical masks or N-95 respirators.
It is critical to emphasize that physical distancing, maintaining at least 6-feet between individuals, remains the most important measure to slow the spread of the virus.
How do I know if I have COVID-19 symptoms or just seasonal allergies?
Seasonal allergies symptoms include sneezing, runny nose, red, watery, and itchy eyes. People may also experience puffy eyes, nasal congestion, headache, post-nasal drip, throat irritation, and breathing through the mouth or wheezing.
Symptoms of COVID-19 include a fever, dry cough, shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat, and a new loss of taste or smell.
What can I do in my work space to decrease the risk of spreading any virus?
Stay home! Talk with your supervisor about work from home options. Only essential employees should be working at this time. If you are considered essential, here are some things you can do to reduce the risk of viral spread in your space:
What does it mean for a person to be isolated?
When a patient is isolated, he or she has tested positive for the disease and is asked not to have contact with the public to help prevent its spread. The patient is also monitored by the local health department daily to check for any changes in temperature or overall health.
What does it mean for a person to be quarantined?
When a patient is quarantined, he or she has had potential or known exposure to someone else who has tested positive for the disease. The patient is separated from the public, and his or her movements are restricted. The level of monitoring from the local health department is based on the risk of exposure and the person’s potential to contract the virus.
If I tested positive for COVID-19, when is it safe to be around others?
Current CDC guidance is that people who believe they have had COVID-19 and who experienced symptoms can be around others after three days with no fever AND symptoms improved AND after 10 days since symptoms first appeared. Someone who tested positive for COVID-19 but did not experience symptoms can be around others 10 days after their test, if they continue to have no symptoms.
Could I have caught COVID-19 from a patient who tested positive?
At the present time, the CDC has determined that people with COVID-19 are most contagious when they first become symptomatic. Therefore, public health officials are working to identify who came in close contact with a patient. Currently, “close contact” is defined as people who were within six feet of the symptomatic patient for 10 minutes.
As these contacts continue to be identified, the Wake County Health Department can assess their risk of exposure and implement the appropriate public health recommendations.
How do I know if I have been in close contact with an affected person if the Health Department will not release information on who they are, where they live, work, or travel?
The Wake County Health Department will not share information that could impact the privacy of the person who has tested positive for COVID-19 – or anyone else being monitored. The individual being monitored will relay important information regarding those in close contact or places that they have been and the health department will reach out to those who could be affected.
How is the CARES Act grant calculated?
The CARES Act targets needs in particular categories, related to the impact of the coronavirus/COVID-19: housing, food, healthcare, child care, technology and course materials.
The grant calculation is based on a portion of the charge for rooms or apartments and meal plans, reflecting the percentage of the semester left after Spring Break and the change to online instruction. Excluded from this calculation are students whose financial aid awards specifically cover housing and meal plan costs. Amounts do not reflect any of Meredith’s fixed costs (e.g., utilities). In addition, we have reviewed some other institutions’ calculations and have chosen to err on the side of being more generous, knowing your lives have been upended even as we continue to provide instruction and educational services.
Who is eligible for the CARES Act grant?
Students who show expenses related to the disruption of campus operations and allowable expenses because of coronavirus are eligible. Students who were residents, moved out, and paid for housing and meals plans were automatically considered for both the CARES Act and institutional grants. Commuter and graduate students will have the opportunity to apply for an emergency grant for expenses allowable under the CARES Act. The simple application will be available in the Office of Financial Assistance for completion and consideration for CARES Act grants. Should additional funds become available through subsequent acts (either federal or state), we will let you know on this site, meredith.edu/coronavirus.
How and when will I receive the money?
Checks will be made payable to the student and mailed Friday, May 1, 2020, to the home address on file. Students who apply for emergency grants allowable under the CARES Act, would, if approved, receive their money following that process.
Can I apply the grant funds I received toward my balance with the College?
Yes. Simply return the check to Meredith in the enclosed envelope along with the completed and signed Designation Letter. If a balance exists in a semester, the funds will be applied in the following order until the total amount of the check is applied: current spring 2020, summer school 2020, fall 2020. Please note: Students choosing to apply their returned check to their account will receive an additional Meredith College Financial Aid COVID-19 credit/grant equivalent to 5% of the returned check amount.
Why do I need to receive a check for the CARES Act? Why can’t Meredith leave the credit on my student account?
The CARES Act requires these grants be issued directly to students to address immediate expenses related to the coronavirus’s disruption of campus. It is the intent of the CARES Act that the student have full control of where and when the money is spent. It is allowable for you to send it back to Meredith to place the money on your account as credit on your account. An addressed envelope will be available as part of the CARES Act check mailing just for that purpose.
I want to donate my check to Meredith to help other students in need -- how do I do that?
Thank you for your desire to help other students in need. You can help other students by donating to The Chaplain’s Fund at Meredith College. Simply indicate your intention on the Designation Letter and return the check in the enclosed envelope. (And THANK YOU on behalf of all of us who see your generosity as a vital characterization of the Meredith community.)
What happens if I need to withdraw from a course, and it takes me to part-time? What will happen to my financial aid?
If you withdraw from a course and that withdrawal causes you to drop below the 12 semester threshold, you will not have to return financial aid as long as you remain enrolled in at least one class. This is not the case if you withdraw from the College completely. If you have any questions regarding financial assistance, please contact Financial Assistance at firstname.lastname@example.org for assistance.
Should VA (Veterans Affairs) students choose the Pass/Fail Grading option Meredith is offering this semester?
While all undergraduate students will have the option of electing Pass/Fail Grading (P/F) for courses after grades are turned in, VA (Veterans Affairs) students should not elect this option, as it is unclear at this time as to whether or not the VA will support this option.
I have a financial question that is not answered here -- whom do I contact?
Our financial assistance and accounting teams are ready to help answer your questions. For questions related to tuition payment due dates and account balances, email email@example.com. The Office of Financial Assistance staff can answer questions related to scholarships, grants, and loans.
Has Meredith’s Commencement ceremony been rescheduled?
The dominant theme in a survey of the Class of 2020 after commencement was postponed was that a majority of degree candidates do not want an online ceremony. The College intends to honor that wish with an in-person ceremony at some point in the future. With limits on gatherings in N.C. still in effect and the availability of venues uncertain, we have not been able to make as much progress as we had hoped on rescheduling an in-person event. A new working group has been appointed to investigate and recommend alternatives for Commencement Weekend 2020. An update on the commencement planning process will be shared during the week of August 1.
When were degrees conferred for the Class of 2020?
The degree conferral date was Saturday, May 9, which means this was the date successful degree candidates could officially call themselves Meredith College graduates. The degree conferral was marked with a special video featuring President Jo Allen that was released on Meredith's website and social media.
How will students receive their diplomas?
This summer, the Registrar’s Office will mail diplomas to the graduate’s home address unless notified of a different address by May 15. Contact the Registrar at firstname.lastname@example.org.
How did Meredith celebrating the Class of 2020?
Meredith has celebrated the accomplishments of the Class of 2020 in a number of ways, including a series of Strong Stories on members of the class, a special web page, and a Vision Day social media campaign. Learn more on meredith.edu/celebrate.
Can members of the class still order their caps and gowns?
Yes. Contact Emily Kelleher, campus store manager, at email@example.com, to make arrangements to purchase regalia and have it shipped. There will be additional opportunities for purchasing when the physical store re-opens.
When can students take graduation photos on campus?
Starting on Monday, May 11, 2020, graduating seniors were allowed to access outdoor campus grounds only for one-hour photo sessions. Photo appointments must be scheduled in advance through the Meredith Events Office. While on campus, photoshoot participants are encouraged to follow the current COVID19 policies in place by the State of North Carolina and Wake County, with emphasis on limited group size of 10 and social distancing considerations. Meredith will follow these guidelines, which are subject to change at any time. If state and local regulations change, previously scheduled appointment dates/times may need to be rescheduled.
To request and schedule your session, please email firstname.lastname@example.org and include your name, Camcard number, and a cell phone number where you could be reached on the day of your photo session. Once scheduled, you will be asked to sign a release form; a final confirmation will then be sent to secure your reservation.
How will updates be provided during the summer?
Meredith College leaders have sent frequent updates to the campus community during the COVID-19 pandemic. Updates will be shared with Class of 2020 members via email and will be shared on meredith.edu. Continue to visit meredith.edu/coronavirus for more information.
I’m a resident student. How can I arrange to move out of my residence hall or apartment?
Resident students have been contacted by their Residence Director or Oaks Apartment Manager with information on how to sign up for a move-out time slot. Please email email@example.com with questions.
PLEASE NOTE: No person currently in self-quarantine, self-isolation, or experiencing symptoms associated with COVID-19 is allowed on campus for this purpose or at any time.
How will updates be provided during the summer?
Meredith College leaders have sent frequent updates to the campus community during the COVID-19 pandemic. Updates will continue to be shared with students via email and will be shared on meredith.edu. Continue to visit meredith.edu/coronavirus for more information.
Meredith's wellness program has offered virtual yoga classes to faculty and staff while they are working from home because of COVID-19.
While the in-person commencement ceremony scheduled for May 9 was postponed, Meredith College still made the day special for its newest graduates.
As the Spring 2020 semester nears its end, President Jo Allen and Meredith’s Executive Leadership Team (ELT), which includes the College’s five vice presidents, have begun planning for the recovery, including Summer and Fall 2020.
Strong will change the world.
COVID-19’s effects on our communities have been devastating. Meredith College alumnae, students, faculty, and staff are responding with courage and innovation.
last edited: July 01, 2020