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Help Desk

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Meredith Technology Services Help Desk: Provides support for students, faculty, and staff. Located in the Noel Annex building the Help Desk provides three primary functions:
• 1st & 2nd level support for all software issues.
• Route 3rd level support to appropriate personnel.
• Hardware repair for Meredith owned equipment.
Fall-Spring Hours
Mon-Thurs
8 am - 9 pm
Friday
8 am - 3 pm
Saturday
See On-call
Sunday
5 pm - 9 pm

 
Special Events: Special weekend events that need technical assistance will require two weeks notice. Support will be provided as resources are available. Contact the help desk.
Summer Hours
Mon-Thurs
8 am - 5 pm
Friday
8 am - 12 pm
Sat - Sun
Closed
Weekend On-Call Support: On-call hours will be provided by technology services on weekends. Campus wide problems will receive immediate attention. Individual computer problems will be addressed Sundays during regular help desk hours.

 
Fall-Spring On-Call Hours
Saturday
10 am - 5 pm
Sunday
1 pm - 5 pm
No summer on-call hours

Student Downloads and Links

Lenovo Repair Centers Graduates - Remove Software XP Graduates - Remove software Win 7 Refund - Print Management (use IE)
Lenovo Laptop Warranty iTunes Restore Video iTunes Backup Video
Dell Support/Warranty iTunes Restore Instructions iTunes Backup Instructions    
 
General Information
Atomic Learning Configure Meredith Wireless Meredith Supported Software Cell Phone/Email setup
CamCard - Manage MyID Backup Information & How To Meredith Supported Hardware