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Catherine Franklin

Benefits Administrator

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123 Park Center
(919) 760-8360

Work Experience

  • Administers various employee benefits programs, such as group health, dental, vision, life, FMLA, long-term-disability, etc.
  • Serves as primary contact for all plan vendors and third party administrators.
  • Assists employees with issues regarding benefits, researching as necessary and responding to inquiries and complaints in a timely, courteous manner.
  • Conducts new employee benefit enrollments, providing counseling as appropriate.
  • Coordinates annual benefit open enrollment activities, benefit and health fairs. 
  • Operates as a member of the HR team, providing support in any area of HR, as needed.

Need help locating someone?

Contact the Office of Human Resources
Located in 1st Floor Park Center
Main Phone: (919) 760-8898
Fax: (919) 760-8164

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