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Carla Ross

Associate Professor of Communication

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205 Harris Hall
(919) 760-2823

Areas of Expertise

  • I study how people utilize the power of forgiveness in conflict and betrayal to improve individual & relational health and wellbeing.
  • Another area of interesting research I pursue is the study of the communication that takes place in intimate relationships and how to initiate, maintain, and terminate relationships appropriately.
  • I am also interested in studying how humans communicate through the many channels of nonverbal communication without saying a word.

Work Experience

Professional biography

Dr. Ross is a proud Mom of a beautiful daughter named Hannah.  She is also a daughter, a sister, an Aunt, a friend, a professor, and an intense animal lover.  She subscribes to the idea that “people don’t care how much you know, until they know how much you care”.  She teaches a variety of courses in the Communication program, but her favorites are Interpersonal Communication, Nonverbal Communication, and Forgiveness and Communication.  Her dream is to one day own an Institute of Restorative Forgiveness on the beach to host the many groups she leads on forgiveness, teach college courses, and counsel others through the forgiveness process.  And perhaps, she will even publish a book to help others explore the forgiveness process.  She is also currently involved with training service dogs and hopes to one day train and own a therapy dog to use in counseling.

Academic Credentials

Ph.D. in Communication (1995)  University of Southern Mississippi
M.A. in Communication (1987)   University of Georgia
B.A. in Communication  (1983)   University of Southern Mississippi


Outstanding Graduate Teacher Award at the University of Georgia


Ross, C.S. (2010).  Reconciling Irreconcilable Differences Through Forgiveness.  In C.R. Allers, & M. Smit (Eds.), Forgiveness in Perspective (pp. 161-176).  New York, NY:  Rodolpi  B.V.

Need help locating someone?

Contact the Office of Human Resources
Located in 1st Floor Park Center
Main Phone: (919) 760-8898
Fax: (919) 760-8164

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